Emerging Technologies

Should you move to wireless networking? IP telephony? What about networked storage? Emerging technologies face a host of concerns: Security. Scalability. Reliability. Not to mention this: "Why fix something that isn’t broken?"

All these questions are really asking: “Do the business benefits outweigh the risks?" The right answer for one company or situation may not be the best answer for another. Evaluating costs, benefits, and risks responsibly calls for more than a good "ROI" template or a good risk analysis tool. It is all too easy to use good numbers, and good tools, and still arrive at the wrong answer.

The Business Case Solution for Emerging Technologies begins with a solid evaluation of your business process, business environment, and the contribution that a proposed solution can make to important business objectives. Nothing is taken for granted: more connectivity does not automatically mean more productivity, for instance. Key assumptions—those that drive projected business results—are researched and tested, individually, and in combination with other key assumptions. In the resulting business case summary, the remaining uncertainty is known, measured, and controlled. You may not know beforehand what you will decide (to go forward now, later, or not at all), but you can be sure you will have decision criteria you can trust.

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